Business a Target of Bbb, Some Consumers

Summary


The Better Business Bureau has issued a warning about a Columbia- based office supply wholesaler, alleging the supplier is misleading and overcharging some customers and might be allied with other suppliers engaged in similar operations.

The owner of SVT Inc., however, said dissatisfied customers are few compared to his customer base, and he contends the complaints stem from misunderstandings. The business occupies a small warehouse on Industrial Drive, off Route E. Owner Michael O'Keefe, 34, applied for a business license in August to sell office supplies in bulk nationwide at wholesale prices. He said he came to the area to be with his son and fiancee, who live in Jefferson City.

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Extract


Business a Target of Bbb, Some Consumers

But not long after SVT Inc. opened, the BBB began getting complaints from people who said they were lied to over the phone about cost and quantity and ended up with mas...

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