Summary
MidwayUSA won the prestigious Malcolm Baldrige National Quality Award last year, and owner Larry Potterfield's embrace of the Baldrige philosophy has shaped his company into an organization that values strategic planning and seeks new innovations.
In Larry Potterfield's regular appearances on the Outdoor Channel -- where he often instructs viewers on the finer points of gunsmithing -- he portrays himself as a folksy, affable craftsman with a love of hunting as big as the great outdoors.See the full content of this document
Extract
Right On Target
Photo by Joshua A. Bickel
Kit Moore stocks a shelf with ammunition at MidwayUSA. Employees handling merchandise on the distribution line use a scanner on their forearms that records the exact number of any product in the warehouse.Photo by Joshua A. BickelTershawn Kitchen, a shipping and logistics employee at MidwayUSA, places order forms last week into plastic bins, which will then move to distribution employees who place the ordered items into the bins.Photo by Joshua A. BickelAmmunition sits on a shelf at MidwayUSA's distribution center. Popular or high-demand products are shelved near the distribution lines....See the full content of this document
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